We provide enterprise-level IT Managed services in 140+ countries, with guaranteed 6-hour response time in metropolitan areas.
We envision a world where businesses operate without technological boundaries. By creating seamless IT ecosystems, we enable companies to focus on growth while we manage their global technology needs.
Our mission is to provide exceptional IT Managed services that empower businesses to operate confidently in any market. We combine technical expertise with local knowledge to solve complex challenges and create lasting client partnerships.
Our English-speaking service desk operates 24/7 to provide exceptional service with guaranteed response times and personalized support worldwide, ready to respond promptly to onsite issues at any time, day or night.
Allocate skilled IT engineers for adaptable, affordable, and role-specific support to match your unique business needs, with guaranteed expertise in hardware maintenance, network support, and onsite troubleshooting etc.
Nexus Global Managed Services team guarantees minimal downtime, supporting various installations, and swift system integrations. Our specialists ensure reliable performance across all your technical platforms.
Guaranteed expertise within hours. Our adaptive resource allocation delivers specialized technical talent with custom response times and performance metrics, ensuring maximum uptime while respecting financial constraints.
Whether you’re relocating your entire setup, upgrading, or modifying your existing infrastructure, we provide end-to-end management—from planning to execution. Our team ensures seamless physical and virtual transitions, minimizing disruptions and maximizing operational continuity across all environments.
Transform your workspace technology with globally coordinated deployment and management. Our international teams implement standardized solutions that reduce operational costs while accelerating productivity enhancement.
Enhance your team’s productivity with our global network of experienced IT engineers, providing onsite assistance and effective communication in local languages to quickly understand and resolve user issues. We ensure swift and reliable solutions anytime, anywhere.
Engineer reliability into every connection with tailored network architecture and management. Our infrastructure solutions adapt to your specific operational demands with intuitive monitoring and control systems.
Comprehensive technology environment assessment delivering actionable intelligence. Our detailed analysis provides clear roadmaps for optimization, compliance, and strategic planning across all technical assets.
Ensure your IT equipment is securely stored and readily accessible with our managed storage solutions. We coordinate secure, climate-controlled, and access-controlled storage through our trusted network, ensuring your assets are protected and available when needed.
With inventory management, asset tracking, and scheduled dispatch, we streamline logistics for seamless equipment retrieval and deployment—reducing downtime and optimizing operations. Whether for short-term or long-term storage, we provide a tailored solution to meet your business needs.
We offer comprehensive SD-WAN services, starting with detailed surveys to assess your current network and requirements. Our team handles the entire installation process, ensuring secure integration and optimized connectivity across all sites. Enhance your network’s performance, security, and management with our expert SD-WAN solutions.
Nexus Global Managed Services is your trusted partner for comprehensive IT outsourcing and onsite technical support worldwide. With a focus on delivering exceptional hands-on IT services, we empower businesses to overcome technological challenges across borders.
We maintain a robust international network with strategically positioned technical teams across major business hubs worldwide. Our 24/7 access to 3,000+ trained IT engineers on every continent ensures consistent support regardless of your location or time zone.
Whether you’re an IT outsourcer, reseller, MSP, or channel partner looking to enhance your global capabilities, we provide seamless extension of your technical operations. Our flexible engagement models adapt to your specific requirements – from dedicated resources to ad-hoc assistance.
Our specialized technicians deliver exceptional break-fix support with critical SLAs, comprehensive resource for global projects, and expert handling of IT services and IMACs (Installs, Moves, Adds, Changes). We integrate advanced technologies including Gigamon to ensure optimal performance across all environments.
We understand that technology only matters when it serves your business objectives. Our teams work as an extension of your organization, providing responsive, accountable support that aligns with your operational demands and financial parameters.
With years of experience supporting organizations across diverse industries, we’ve established a reputation for technical excellence, reliability, and consistently meeting service level commitments. Our international presence combined with standardized methodologies ensures quality service delivery anywhere your business operates.
Connect with us today for custom solutions tailored to your business needs across all continents.
We deliver comprehensive IT support across all major global markets through our network of 3,000+ trained IT engineers positioned across every continent. Our 24/7 service model ensures consistent support regardless of time zone or location.
Our response times vary based on your chosen SLA package, with options ranging from 2-hour critical response to next business day. We tailor our response commitments to your specific business requirements and location.
Yes, we can provide dedicated IT resources for your specific projects or ongoing needs. Whether you need full-time dedicated engineers or part-time specialists, we can tailor our resourcing model to your exact requirements.
Our technicians can handle a wide range of IT support needs including hardware break-fix, network troubleshooting, infrastructure installations, system migrations, deployment services, and specialized enterprise technology support including Gigamon implementations.
We maintain strict global service standards through comprehensive training, standardized methodologies, real-time monitoring of all support activities, and detailed performance reporting. All technicians follow consistent protocols while adapting to local requirements.
Yes, we can integrate with virtually all major ITSM platforms including ServiceNow, BMC Remedy, Jira Service Desk, and others. We can also provide our own ticketing solution if required.
The process begins with a consultation to understand your specific requirements. We’ll then design a tailored support plan, establish SLAs, set up communication protocols, and implement our service model. Most clients can be onboarded within 2-4 weeks.